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GrayMatter Networks Partners with Tyme Global

FOR IMMEDIATE RELEASE GrayMatter Networks Partners with Tyme Global GrayMatter Networks maximizes SIP trunk power with Virtual Agent AI and live remote agents New York, NY – Today, telecom technology provider, GrayMatter Networks, and remote customer service company, Tyme Global (TG), announce their official partnership. GrayMatter Networks’ VoIP solutions will now be enriched with Tyme …

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5 Strategies for Combating the Hospitality Staffing Crisis

Staffing shortages have taken quite a toll on the hospitality industry. According to the Bureau of Labor Statistics, Leisure and Hospitality employment has risen somewhat in recent months; however, it is still 1.2 million jobs lower than in February 2020. It’s not just recruitment and hiring that is the problem. Since the pandemic, attrition is …

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Is AI Right for Your Hotel?

In a world where staffing is becoming more and more difficult, staying ahead of the curve is an absolute necessity. Artificial Intelligence (AI) is something to consider. Having an AI-powered virtual agent on your side could be what gives you the edge you need to stay competitive. What is Artificial Intelligence? According to  IBM, “Artificial …

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Skye Virtual Agent Eases Front Desk Pressure, Improves Hotel Guest Experience

Tyme Global’s AI-powered virtual agent provides guest services without human interaction. New York, NY – Tyme Global today announced the launch of its virtual agent, Skye, an addition to its menu of remote staffing services. Skye uses Artificial Intelligence (AI) to understand conversational language and recognize intent. As a result, guests can interact naturally with …

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Top 5 Reasons to Consider Outsourcing Now

Having trouble hiring? It may be time to consider outsourcing. Outsourcing allows you to delegate tasks such as handling incoming calls and responding to emails by partnering with a self-managed provider with qualified agents. In an interview with entrepreneur.com, Lauren Lee Sparks, owner of Legal Marketing Maven stated, “By outsourcing the day-to-day back-office tasks, the …

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Tyme Global at HITEC 2022

Tyme Global is pleased to announce we will be attending the prestigious HITEC conference in Orlando, Florida June 27-30, 2022. This year marks the 50th anniversary of HITEC  – the world’s largest and oldest hospitality technology conference.  HITEC (Hospitality Industry Technology Exposition and Conference) highlights cutting-edge advances in tech and thought leadership in the hospitality …

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