Remote Patient Support

Communication is a vital part of building your medical practice. Every interaction whether phone call, email, or online chat through a patient portal, is a representation of your brand. How each touch is handled the first time and every time is an important part of building trust and rapport with those under your care.

Tyme Global offers over a decade of experience connecting people to the information, services, and support they need. We provide native English-speaking and bilingual agents trained to the Forbes 5-Star service quality standards in customer service, phone etiquette, and sales.

Founded in the hospitality sector, we have since expanded to other fields including healthcare. We have supported US government and state agencies coordinating emergency measures such as scheduling Covid-19 vaccination appointments. Our agents are fully HIPAA compliant. We understand the need for confidentiality and empathy when interacting with your patients.