Inbox & Data Services

Let Tyme Global keep your inbox clean and data up to date with remote email inbox management and data services.

Compassionate Communications

Never let your email inbox overflow again with Tyme Global’s written communication agents. Available 24/7 our HIPAA compliant team is prepared to respond to any inbox, chat, or patient portal message with accuracy and empathy.

Data Services

We provide:

  • Email inbox management
  • Chat support
  • Patient portal routing/responses
  • Scheduling
  • Reminders
  • Ticketing
  • Data entry
  • Data migration
  • Short and long-term projects

Experience the Tyme Global difference.

  • 5-Star service
  • Immediate cost savings
  • Tailored services
  • No HR complications
  • Expert monitoring & reporting
  • Scalable within 7 days
  • Native English-speaking and bilingual agents
  • Always on 24/7/365

Quality Assurance & Transparency

Our full-time twenty-member Quality Assurance team reviews thousands of communications each day including email, chat, and data. The team provides feedback to team leads and agents daily. Fully HIPAA compliant, our workforce is trained to the highest service standards. We can provide copies of any written correspondence upon request.

Tyme Global constantly monitors our agents and provides fully customizable reports including:

  • average response time
  • number of emails processed
  • average chat length
  • number of online chats per day/hour
  • and more
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Special Projects

In addition to our patient services, we provide back office solutions for short and long-term projects. Technology is always changing. While upgrades or new tools may make the job more efficient or provide additional functionality, there is always a period of transition.

Our highly trained agents are available for project work such as data migration. Your staff is undoubtedly already allocated for patient, insurance, and vendor relations. As new software comes online, why not consider outsourcing the painful but necessary slog of transferring records to your new systems?  Contact us for more information.

Learn More

Reach out today to learn more about how Tyme Global can serve you. Call us today at 212-796-1950 or click the button below to use our online form.

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