Email Inbox & Data Services

Tyme Global saves you time, money, and hassle with remote email inbox and data services.

Get Started
Play Video
Never worry about an overflowing email inbox again. Let Tyme Global manage your written correspondence, responding to guests quickly, accurately, and on brand. Not only can we keep your inbox clean, we can also manage rooming lists, extranets, guest communications, reservations, and more.

Data Services

Our data services include:

  • Email Inbox Management
  • Rooming lists
  • Extranets (Expedia, Airbnb)
  • Guest communications
  • Reservation updates/cancellations
  • Payment routing
  • Credit Card preauthorization
  • Month-end commission reports & reconciliations
  • Short and long-term projects e.g. data migration

Experience the Tyme Global difference:

  • Eliminate email backlogs
  • Reduce first response times
  • Increase Customer Satisfaction scores
  • Boost customer retention, loyalty, and trust
  • Cost savings
  • No HR complications

Your Guest Experience

We pride ourselves on providing on-brand communications with a personal touch. Tyme Global offers a network of remote data specialists ready to respond to your guest emails and live chats. Our agents are native English speakers trained to the highest standards of customer service. With Tyme Global you can set down the costly burden of recruiting, hiring, and training on-site employees. Scale up or down at your convenience.
happyoperator
Woman in server room holding computer tablet

Seamless Integration

Our technology allows us to seamlessly integrate with your existing systems. Your guests can email or chat directly through your website or app in real time. Our agent responses will be delivered as if they were being sent from someone on site.

Special Projects

In today’s world technology is always changing. While these updates may increase functionality or provide new features, they also can create a burden on your staff. Data migration is one such area. Hotels moving from Opera to Opera Cloud for example require many hours of administrative work to accomplish. We can help.  Tyme Global’s team of highly trained agents is available to provide short and long-term support for special projects. Contact us to learn more.

Software demonstration

Let’s get started

Call us today at 212-796-1950 or click the button below for more information on how we can help you create excellent guest experiences.

Contact Us
Scroll to Top