Email Inbox & Data Services
Tyme Global saves you time, money, and hassle with remote email inbox and data services.
Never worry about an overflowing email inbox again. Let Tyme Global manage your written correspondence, responding to guests quickly, accurately, and on brand. Not only can we keep your inbox clean, we can also manage rooming lists, extranets, guest communications, reservations, and more.
Our data services include:
- Email Inbox Management
- Rooming lists
- Extranets (Expedia, Airbnb)
- Guest communications
- Reservation updates/cancellations
- Payment routing
- Credit Card preauthorization
- Month-end commission reports & reconciliations
Experience the Tyme Global difference:
- Eliminate email backlogs
- Reduce first response times
- Increase Customer Satisfaction scores
- Boost customer retention, loyalty, and trust
- Cost savings
- No HR complications
Your Guest Experience
We pride ourselves on providing on-brand communications with a personal touch. Tyme Global offers a network of remote data specialists ready to respond to your guest emails and live chats. Our agents are native English speakers trained to the highest standards of customer service. With Tyme Global you can set down the costly burden of recruiting, hiring, and training on-site employees. Scale up or down at your convenience.
Our technology allows us to seamlessly integrate with your existing systems. Your guests can email or chat directly through your website or app in real time. Our agent responses will be delivered as if they were being sent from someone on site.