Remote Operator Services in the United States and Canada
If you want reliable remote workforce labor, TGT has an army of native English speaking operators ready to assist your customers.
We specialize in providing remote operator services, handling voice and data entry, as well as virtual services solutions to a range of businesses across the United States and Canada. We can streamline your operations, help you cut costs, and enable you to deliver the highest standards of customer service. Our remote operator services deliver safe and professional services.
With an easy and fast setup and onboarding process, TGT can act like a total extension of your brand. The combination of technology and our intense staff training relieves you and your on-site staff of the stress and hassle of having to manage inbound phone calls, allowing you to focus on business development.
In summer 2021, TGT launched a strategic partnership with California-based T2 Flex. This partnership has allowed both TGT and T2 to serve previously unreachable clients by leveraging each company’s refined processes and infrastructure.
Chief Executive Officer
Over the last 20 years Ryan has built and successfully scaled a number of businesses with extensive experience in the intersection between hospitality and technology. Ryan has a proven record in partnership development and instilling scalable systems in his operating businesses. Despite TGT’s humble family-owned roots, the team has grown to over 300 personnel spread out through almost all 50 states. Together with their 2 kids, Ryan and his wife Gili live in their adopted home of NYC.
Chief Strategy Officer
David and Ryan have been business partners for years and the two friends founded TGT 10 years ago after recognizing an significant opportunity in the market. David is a former Senior Vice President at the Sydney-based Macquarie Bank. In 2009 he relocated to New York in order to expand the bank’s US presence. David has vast experience in managing global teams and has been driving the company’s overarching strategy since its inception. David is married and is a dad to 3 kids.
Chief Operating Officer
Lori earned her MBA from the Fisher College of Business at The Ohio State University, majoring in Leadership and Human Assets. Since 2006, Lori has been overseeing the recruitment, and management of over 500 staff across various industries. Lori prides herself on developing and implementing impactful training to staff members of differing skill levels and experience. After working as a general manager for 4 years she moved into the Chief Operating Officer role in 2017. Her combined management and operations experience over the past 15 years makes her a great asset to TGT as she oversees the national operations team. Lori lives in Florida with her husband and 2 boys.
Chief Technology Officer
Jacob has over twenty-five years of experience across an array of different industries including education, government and hotel/hospitality for global organizations in the US, South East Asia and China. Jacob speaks Mandarin, Thai and Spanish fluently which contributed to his success as the former co-founder and Managing Director of Thai-Fi in 2003, specializing in providing wi-fi networks for hotels and serviced apartments in Thailand and SE Asia. Jacob has a deeply technical background in operations and development enabling him to design customized solutions to solve complex customer problems. Jacob has been leading the TGT tech team since 2018.
Director of Operations
Director of Operations
TGT is a New York-based family-owned business established in 2013 with deep roots in the hospitality sector. Today we provide remote operator services combined with cutting edge technology to seamlessly support a wide range of industries throughout the United States and Canada. Our clients include medical facilities, hotels, government agencies, and everything in between. Within the last 7 years, our team has grown by 10x as word of our reputation has spread.
Total Remote & Virtual Solutions
Five Star Service-Oriented
TGT is a customer-oriented business with five-star service quality top-of-mind. Using our remote operator services will provide your company with substantial operational savings.