Companies are turning to automated customer service as a way to increase efficiency and improve their customer experience. Many have seen impressive reductions in service
In this three-part series, Tyme Global (TG) explores the “secret sauce” that is the foundation of our success – our talent, training, and technology. In
FOR IMMEDIATE RELEASE GrayMatter Networks Partners with Tyme Global GrayMatter Networks maximizes SIP trunk power with Virtual Agent AI and live remote agents New York,
In this three-part series, Tyme Global (TG) will explore the “secret sauce” that is the foundation of our success. In part one, we introduce our
You’ve decided to outsource, now what? Choosing the right outsourcing partner is similar to a dance, you want the transition and flow to be smooth
Staffing shortages have taken quite a toll on the hospitality industry. According to the Bureau of Labor Statistics, Leisure and Hospitality employment has risen somewhat
In a world where staffing is becoming more and more difficult, staying ahead of the curve is an absolute necessity. Artificial Intelligence (AI) is something
Tyme Global’s AI-powered virtual agent provides guest services without human interaction. New York, NY – Tyme Global today announced the launch of its virtual agent,
Having trouble hiring? It may be time to consider outsourcing. Outsourcing allows you to delegate tasks such as handling incoming calls and responding to emails
Tyme Global is pleased to announce we will be attending the prestigious HITEC conference in Orlando, Florida June 27-30, 2022. This year marks the 50th
