The Critical Role of Equipment in Successful Outsourced Customer Service
We have all had poor experiences with customer service. Whether it is an operator who has trouble communicating, static on the line, a dropped or
The Tymes Blog
Latest Posts
Building Customer Loyalty Through Community
The simple fact is that these days, it takes more than just high-quality products and services to build customer loyalty. Competition is increasing from every
Top 5 Reasons Outsourcing is Good for Healthcare
In some industries, “outsourcing” is seen as something of a dirty word. Some describe it as cold and impersonal. Make no mistake: this is not
Don’t Neglect Your Brand: The Impact of Language on the Customer Journey
When people think about the various elements that make up a brand’s identity, they normally jump right to the more obvious, outward-facing elements. Naturally, a
AI and the Human Element: The Perfect Pairing
With the rise of tools like ChatGPT, it seems like the topic of artificial intelligence is one that is constantly in the news. On the
The Definitive Guide to Outsourcing Customer Service
Staffing is one of the biggest challenges businesses are facing today. If you have considered outsourcing, read this first! Introducing an eBook from Tyme Global,
Reintroducing HotelEXPERT
Tyme Global is proud to reintroduce our hotel management software HotelEXPERT! We have brought this fantastic product under the Tyme Global umbrella, creating new web
Staffing Shortages – How Outsourcing Can Help
According to one recent study, approximately 82% of hotels said that they were currently experiencing staffing shortages. This despite the fact that many are offering
Tyme Global Wins at HITEC!
Tyme Global was recently awarded recognition for Innovative Technology by Hospitality Upgrade at the 2023 HITEC conference. The Hospitality Industry Technology Exposition and Conference, or
Outsourcing and the Environment: How Teleworking Benefits Companies and the Planet
Regardless of the type of business you’re running, making an effort to become more environmentally friendly brings with it a number of essential benefits. In