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 Welcome to the Future of Guest Service: The AI Revolution in Hospitality

In the hospitality industry, communication is the cornerstone of exceptional guest service. As hotels strive to provide a seamless and personalized experience, the importance of efficient and responsive communication systems cannot be overstated. This is where Tyme Global’s PBX Guest Services comes into play, offering a robust solution for 24/7 guest communication needs.

 Welcome to the Future of Guest Service: The AI Revolution in Hospitality Read More »

Elevating Hotel Operations: The Power of HotelEXPERT by Tyme Global

Elevating Hotel Operations: The Power of HotelEXPERT by Tyme Global

In the hospitality industry, the seamless orchestration of operations is not just a goal; it’s a necessity. As guest expectations continue to rise, hotels are increasingly turning to innovative solutions to enhance their service delivery. One such solution at the forefront of this transformation is HotelEXPERT by Tyme Global.

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Tips for Managing High Customer Interaction Volumes During Christmas

With the Christmas season fast approaching, the hospitality industry is preparing for a significant increase in customer interactions. Industry experts highlight the necessity of effective customer service management during this busy period. Tyme Global, known for its innovative approaches, stands out as a key solution provider to manage the seasonal surge in customer interactions.  

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female operator takes call from computer using headset

Streamline Hotel Operations with Outsourced PBX/Guest Services

The hospitality industry is all about providing guests with exceptional service and creating memorable experiences. In today’s climate, maintaining quality guest communication is crucial for the brand identity of hotels. That’s where outsourcing PBX and Guest Services comes into play. What is PBX? A Private Branch Exchange (PBX) is a private telephone network used within

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Bespoke Service  – What is it and why would you want it?

No matter what industry you’re operating in, how someone feels after making a purchase will absolutely impact how they feel about the idea of making a future one. These days, it needs to be more than just “easy” and “convenient” to do something. People want a personalized level of care and attention-to-detail that they won’t

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The Critical Role of Equipment in Successful Outsourced Customer Service

We have all had poor experiences with customer service. Whether it is an operator who has trouble communicating, static on the line, a dropped or distorted connection, nothing ruins your day quite like a bad call. When selecting a customer service partner to field your voice communications, equipment may not be at the top of

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