The simple fact is that these days, it takes more than just high-quality products and services to build customer loyalty. Competition is increasing from every angle, especially as things return to some semblance of “normal” after the COVID-19 pandemic. There are likely a lot of other businesses out there that do what you do and …
In some industries, “outsourcing” is seen as something of a dirty word. Some describe it as cold and impersonal. Make no mistake: this is not true in every case. There are a variety of different reasons why outsourcing is actually a great move to make for healthcare entities that are absolutely worth a closer look. …
Top 5 Reasons Outsourcing is Good for Healthcare Read More »
When people think about the various elements that make up a brand’s identity, they normally jump right to the more obvious, outward-facing elements. Naturally, a company’s logo matters a great deal for recognition – it should be on your website, your business cards, your physical building, etc. The color scheme you use in your marketing …
Don’t Neglect Your Brand: The Impact of Language on the Customer Journey Read More »
With the rise of tools like ChatGPT, it seems like the topic of artificial intelligence is one that is constantly in the news. On the surface, these innovations are nothing if not impressive – ChatGPT in particular is already being used to handle everything from answering basic user questions to marketing to doing a student’s homework …
Staffing is one of the biggest challenges businesses are facing today. If you have considered outsourcing, read this first! Introducing an eBook from Tyme Global, The Definitive Guide to Outsourcing Customer Service, Choosing the best partner for your business needs. This informative guide offers vital information on how to get started, what questions to ask, …
The Definitive Guide to Outsourcing Customer Service Read More »
Tyme Global is proud to reintroduce our hotel management software HotelEXPERT! We have brought this fantastic product under the Tyme Global umbrella, creating new web pages and a new logo to better integrate it with our offerings. Hoteliers can easily and quickly manage their guest requests, housekeeping, and maintenance. With HotelEXPERT, you can customize our …
According to one recent study, approximately 82% of hotels said that they were currently experiencing staffing shortages. This despite the fact that many are offering not only record high wages, but also better benefits and superior flexibility in an attempt to attract top tier talent. It should also be noted that hotels are far from …
Tyme Global was recently awarded recognition for Innovative Technology by Hospitality Upgrade at the 2023 HITEC conference. The Hospitality Industry Technology Exposition and Conference, or HITEC was held this year in Toronto, Canada at the Metro Toronto Convention Center. HITEC is held by Hospitality Financial and Technology Professionals (HFTP), a nonprofit association for the hospitality …
Regardless of the type of business you’re running, making an effort to become more environmentally friendly brings with it a number of essential benefits. In addition to the tax benefits and other financial incentives for “green” activities like installing new HVAC or interior lighting systems, it also has a major positive impact on both employee …
Outsourcing and the Environment: How Teleworking Benefits Companies and the Planet Read More »
Just how important is customer service to the success of any retail brand? In a word, “very.” Not only are the majority of customers willing to pay more to businesses that offer better service, but it’s also something that builds a tremendous amount of loyalty as well. In the ever-competitive world of retail, it’s important …
The Advantages of Outsourcing Retail Customer Service: Your Guide Read More »
