Omnichannel Communications

Our agents are standing by to support your customers via phone, email, text, chat, and more.

All channels, all the time

Whatever your customer support needs, whatever the channel, we have you covered. Our highly-trained voice and text agents are native English speakers, educated on your brand, and ready to seamlessly represent your business. Tyme Global saves you time and money, removing the HR burden of finding, training, hiring, and replacing staff. We can scale your team up or down within seven days to meet the ebb and flow of your business. Rather than worrying whether a staff member needs coverage, leave, or replacement let us offer flexible staffing solutions to meet your needs. Our agents are top-tier, trained to communicate effectively by whatever means your customers prefer.

Services

Voice

  • PBX Operators
  • Customer service
  • Sales
  • Reservations
  • Scheduling/appointments
  • Call-backs

Written

  • Email inbox management
  • Chat/Text
  • Ticketing
  • Extranet data management
  • Online reservations
  • Data entry
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Why Tyme Global

With Tyme Global we offer the following benefits:

  • Immediate cost and space savings
  • Tailored services
  • Expert monitoring & reporting
  • No HR complications
  • Scalable within 7 days
  • Native English-speaking and bilingual agents
  • Always on 24/7

Let’s get started

Reach out now to learn how Tyme Global can support your customers on any channel.