The Tymes Blog

Regardless of the type of business you’re running, making an effort to become more environmentally friendly brings with it a number of essential benefits. In

Even as recently as a decade ago, the idea of a tool powered by artificial intelligence that was poised to become an omnipresent part of

One of the most important things to understand about running a successful business is that your employees are and will always be one of the

In this three-part series, we take a peek at the recipe for Tyme Global (TG) “secret sauce” that formulates our success – our talent, training,

According to one recent study, up to 90% of consumers say that the quality of customer service is a major deciding factor when it comes

Technology has always been a major part of the customer service field. Industries like hospitality were among the first to set up websites on the

According to one recent study, approximately 89% of customers say they are more likely to make a repeat purchase with a business if they have a

Companies are turning to automated customer service as a way to increase efficiency and improve their customer experience. Many have seen impressive reductions in service

In this three-part series, Tyme Global (TG) explores the “secret sauce” that is the foundation of our success – our talent, training, and technology. In

In this three-part series, Tyme Global (TG) will explore the “secret sauce” that is the foundation of our success. In part one, we introduce our