The Tymes Blog

Reintroducing HotelEXPERT

HotelEXPERT logo on computer screen sitting on lobby desk
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Tyme Global is proud to reintroduce our hotel management software HotelEXPERT! We have brought this fantastic product under the Tyme Global umbrella, creating new web pages and a new logo to better integrate it with our offerings.

Hoteliers can easily and quickly manage their guest requests, housekeeping, and maintenance. With HotelEXPERT, you can customize our software to your needs. HotelEXPERT offers:

  • Guest request ticket creation
  • Housekeeping, maintenance, engineering & more
  • PMS integration
  • Automatic or manual ticket assignment
  • Create scheduled and recurring tasks
  • Add checklists, photos, and audio to tickets
  • DND feature
  • Create/move ticket to a project
  • Start, pause, and update tickets on the fly
  • Custom escalation and ticket timers
  • Callbacks

HotelEXPERT is usable on any device that can access the Internet. Our desktop and mobile app makes it easy to communicate with staff on the go. With unlimited users and devices, you never have to worry about adding new people to your team. 

The system integrates easily with existing PMS systems and with Tyme Global’s other products, including Skye Virtual Agent. Skye’s AI-Powered customer interface can create guest service, maintenance, and housekeeping tickets without the need for human intervention.

Contact us today to learn more about how HotelEXPERT can help you!

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